Privacy Policy.

Information we collect

What you give us. When you send a quote request, we collect your name, business name, phone number, email address, the kind of video you need, and anything you tell us about your project. We also keep what you share when you call or email us.

What your browser sends. Like most websites, our hosting and security providers automatically log basic technical details (IP address, browser type, pages visited, and the time of the visit) to keep the site running and secure.

Cookies

This site does not use advertising cookies. Our security provider, Cloudflare, may set a strictly necessary cookie that helps tell real visitors from bots. If we add analytics in the future (for example, Google Analytics), we will update this policy to say so.

How we use your information

• To reply to your quote request and talk through your project.
• To plan, schedule, film, and deliver the work you hire us for, and to invoice for it.
• To keep the website secure and working, and to improve it.
• To meet our legal and tax obligations.

We will only call, text, or email you about your request or the work we do for you. You can ask us to stop at any time, and you can reply STOP to any text message.

How we share it

We do not sell or rent your personal information. We share it only with service providers that help us run the business (website hosting and security, the customer-management system that stores inquiries, and email delivery), who may use it only to provide those services to us. We may also share information if the law requires it, to protect our rights, or as part of a sale or transfer of the business.

How long we keep it

We keep your information for as long as we need it to respond to you, provide our services, and meet legal and accounting requirements. You can ask us to delete it sooner (see below).

Your choices

You can ask to see the personal information we hold about you, correct it, or delete it. Email us at vividmediaflorida@gmail.com and we will reply within a reasonable time. We may need to confirm your identity first.

Security

We use reasonable safeguards to protect your information, including encrypted (HTTPS) connections. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.

Children's privacy

This website is meant for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Other websites

Our site links to other services, such as Instagram and Facebook. Their own privacy policies apply when you visit them.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed.

Contact us

Questions about this policy or your information:

Vivid Media FL LLC
23308 Oak Cluster Dr, Sorrento, FL 32776
Email: vividmediaflorida@gmail.com
Phone: 352-455-8057